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(940) 383-2223   |  |  Client Portal

Convenient, Online Bill Pay

HealthTrackRx offers patients the convenience of online bill pay.

To pay your patient bill, please visit

  • Log in using the Account Number and Access code from your statement.
  • Set up your profile
  • Pay online, view your account history or update a mailing address or insurance information
  • Multiple forms of payment accepted

Frequently Asked Questions

What insurance do you accept?
We accept and bill all insurances. In most cases, we receive payment directly from your insurance company.

What do I do if I have questions or am unable to pay my bill?
Call our business office at 844-218-3097
We have many options available and will work with you to resolve any issue.

I received a check from my insurance company. What should I do with the check?
Some insurance companies pay the patient directly for laboratory services. If you have received a check for our services, please:

1. Endorse the check:
Pay to the order of AIT
Your signature
For Deposit Only

2. Mail the check and a copy of your Explanation of Benefits (EOB) to: AIT Laboratories PO Box 638733
Cincinnati, OH 45263

If you received a check, but have already cashed or deposited it, you may also pay this balance using a credit card or by mailing a personal check.

Delivery Policy: Service company, no delivery required.
Refund Policy: HealthTrackRX Billing Department will address all credit/refund balances in a timely and appropriate manner and in accordance with rules & regulations pertaining to refunds.